Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
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ContactCenter is more expensive to implement (TCO) than ContactCenter, and ContactCenter is rated with the same score (62/100) as ContactCenter (62/100). Both tools offer the same amount of features.
Looking for the right IT Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
Cisco Systems: Cisco Systems, Inc. is an American corporation that designs, manufactures, and sells networking equipment. The stock was added to the Dow Jones Industrial Average on June 8, 2009, and is also included in the S&P 500 Index, the Russell 1000 Index, NASDAQ 100 Index and the Russell 1000 Growth Stock Index.[6]
The real total cost of ownership (TCO) of IT Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ContactCenter and ContactCenter.
ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactCenter is rated 6, which is similar to the average cost of IT Management software. ContactCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ContactCenter is rated 6, which is similar to the average cost of IT Management software.
Bottom line: ContactCenter cost is around the same cost of ContactCenter.
We've compared ContactCenter Vs. ContactCenter based on some of the most important and required IT Management features.
ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.
ContactCenter: Data Import/Export, Basic Reports, Online Customer Support.
Customers of the software include businesses of all sizes and types hailing from all major industries. Customers of the software include businesses of all sizes and types hailing from all major industries.
Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
Compare Pricing
Cisco ContactCenter is a customer relationship and collaboration management solution for businesses of all sizes. It offers intelligent contact and cutting-edge multichannel communication capabilities. The soft...
Compare PricingITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IT Management -> ContactCenter review |
Company: | Cisco Systems |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ContactCenter review, ContactCenter pricing, ContactCenter alternatives |
ITQlick Score: | 62/100 |
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ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | IT Management -> ContactCenter review |
Company: | Cisco Systems |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop |
Links: | ContactCenter review, ContactCenter pricing, ContactCenter alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.