Compare Convoso Cloud Contact Center and Synchrony - Jun 2022
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Bottom Line: Which is Better - Convoso Cloud Contact Center or Synchrony?
Synchrony is more expensive to implement (TCO) than Convoso Cloud Contact Center, and Convoso Cloud Contact Center is rated higher (84/100) than Synchrony (83/100). Convoso Cloud Contact Center offers users more features (5) than Synchrony (2). There is a clear winner in this case and it is Convoso Cloud Contact Center!
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convoso (formerly SafeSoft Solutions) Vs. Cincom Systems
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
Cincom Systems: Cincom was the only company that was prepared to adapt its product to all of the environments we needed."For more than 44 years, Cincom Systems has provided software to simplify and improve business operations and customer communications. Cincom problem-solving software, services and people have helped thousands of companies all over the world g...
Who is more expensive? Convoso Cloud Contact Center or Synchrony?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Convoso Cloud Contact Center and Synchrony.
Convoso Cloud Contact Center price starts at $90 per feature/month , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Synchrony accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software.
Bottom line: Synchrony is more expensive than Convoso Cloud Contact Center.
Which software includes more/better features?
We've compared Convoso Cloud Contact Center Vs. Synchrony based on some of the most important and required Contact Management features.
Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.
Synchrony: Customer Database, Call Center.
Target customer size
The software can be deployed for the needs of all business size. The software is a useful solution for businesses of all sizes and a wide range of types.
Synchrony
Synchrony is a customer relationship management solution for businesses of all sizes. It offers such capabilities as contact management, content management, activity management, and others. The software was des...
Compare PricingCompare specifications
Convoso Cloud Contact Center Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Contact Management -> Convoso Cloud Contact Center review |
Company: | Convoso (formerly SafeSoft Solutions) |
Pricing: | starts at $90 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Convoso Cloud Contact Center review, Convoso Cloud Contact Center pricing, Convoso Cloud Contact Center alternatives |
Synchrony Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Contact Management -> Synchrony review |
Company: | Cincom Systems |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Synchrony review, Synchrony pricing, Synchrony alternatives |
Compare features
Convoso Cloud Contact Center: 5 Features
Synchrony: 2 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.