Compare CorvisaOne Contact Center and Convoso Cloud Contact Center - Oct 2022

Shlomi LaviShlomi Lavi / Oct 04, 2022

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Bottom Line: Which is Better - CorvisaOne Contact Center or Convoso Cloud Contact Center?

Convoso Cloud Contact Center is more expensive to implement (TCO) than CorvisaOne Contact Center, and Convoso Cloud Contact Center is rated higher (84/100) than CorvisaOne Contact Center (80/100). Both tools offer the same amount of features.

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CorvisaCloud Vs. Convoso (formerly SafeSoft Solutions)

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Who is more expensive? CorvisaOne Contact Center or Convoso Cloud Contact Center?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and Convoso Cloud Contact Center.

CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. Convoso Cloud Contact Center price starts at $90 per feature/month , When comparing Convoso Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: Convoso Cloud Contact Center is more expensive than CorvisaOne Contact Center.

Which software includes more/better features?

We've compared CorvisaOne Contact Center Vs. Convoso Cloud Contact Center based on some of the most important and required Contact Management features.

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.

Target customer size

The software is a viable solution for businesses of all sizes and types. The software can be deployed for the needs of all business size.

CorvisaOne Contact Center

ITQlick rating
(3.5/5)

starts at $125 per user/month

CorvisaOne Contact Center is a call center management solution for businesses of all sizes. It offers inbound calling and outbound calling services along with analysis and reporting capabilities. The so...

Categories: Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Business Phone Systems.

Convoso Cloud Contact Center

ITQlick rating
(4.6/5)

starts at $90 per feature/month

Convoso Cloud Contact Center is a call center management software for businesses of all sizes. Its services include inbound and outbound calling, call blending, workflow management, two-way SMS, and analytics. ...

Categories: Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Recording, Computer Telephony Integration (CTI).

Compare specifications

Compare features

CorvisaOne Contact Center: 5 Features

Workflow
Call Center Management
Contact Management
Dashboards
Call Recording

Convoso Cloud Contact Center: 5 Features

CRM
Sales
Marketing
Sales Automation
Contact Management
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CorvisaO...
ITQlick rating
3.5/5
Score
80/100
Pricing
3/10
License pricing
$125 per user/month
Functionality
25
Compare
Convoso ...
ITQlick rating
4.6/5
Score
84/100
Pricing
6/10
License pricing
$90 per feature/month
Functionality
17
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.