Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - CorvisaOne Contact Center or Nextiva VoIP?
Nextiva VoIP is more expensive to implement (TCO) than CorvisaOne Contact Center, and Nextiva VoIP is rated higher (93/100) than CorvisaOne Contact Center (80/100). Nextiva VoIP offers users more features (11) than CorvisaOne Contact Center (5).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CorvisaCloud Vs. Nextiva
CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? CorvisaOne Contact Center or Nextiva Business VoIP?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and Nextiva Business VoIP.
CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.
Bottom line: CorvisaOne Contact Center cost is around the same cost of Nextiva Business VoIP.
Which software includes more/better features?
We've compared CorvisaOne Contact Center Vs. Nextiva VoIP based on some of the most important and required Contact Management features.
CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
The software is a viable solution for businesses of all sizes and types. Nextiva is ideal for small companies and large call centers.