Shlomi Lavi /
Oct 04, 2022
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Bottom Line: Which is Better - CorvisaOne Contact Center or Skype for Business?
CorvisaOne Contact Center is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than CorvisaOne Contact Center (80/100). CorvisaOne Contact Center offers users more features (5) than Skype for Business (3).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
CorvisaCloud Vs. Microsoft
CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.
Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.
Who is more expensive? CorvisaOne Contact Center or Skype for Business (formerly Lync) Software?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and Skype for Business (formerly Lync) Software.
CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.
Bottom line: CorvisaOne Contact Center cost is around the same cost of Skype for Business (formerly Lync) Software.
Which software includes more/better features?
We've compared CorvisaOne Contact Center Vs. Skype for Business based on some of the most important and required Contact Management features.
CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.
Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.
Target customer size
The software is a viable solution for businesses of all sizes and types. and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.