Compare CorvisaOne Contact Center and Skype for Business - Oct 2022

Shlomi LaviShlomi Lavi / Oct 04, 2022

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - CorvisaOne Contact Center or Skype for Business?

CorvisaOne Contact Center is more expensive to implement (TCO) than Skype for Business, and Skype for Business is rated higher (97/100) than CorvisaOne Contact Center (80/100). CorvisaOne Contact Center offers users more features (5) than Skype for Business (3).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CorvisaCloud Vs. Microsoft

CorvisaCloud: CorvisaCloud brings customer success to the heart of every business interaction through our cloud-based communications platform, contact center technologies and consulting services. We help businesses work smarter, save money, and make customers happier… and with our passion for service, we make getting there an enjoyable experience.

Microsoft: At Microsoft, we aim to empower every person and organization on the planet to achieve more — and we empower our employees the same way.

Who is more expensive? CorvisaOne Contact Center or Skype for Business (formerly Lync) Software?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CorvisaOne Contact Center and Skype for Business (formerly Lync) Software.

CorvisaOne Contact Center price starts at $125 per user/month , On a scale between 1 to 10 CorvisaOne Contact Center is rated 2, which is much lower than the average cost of Contact Management software. Skype for Business (formerly Lync) Software price starts at $2 per user/month , When comparing Skype for Business (formerly Lync) Software to its competitors, the software is rated 2 - much lower than the average Contact Management software cost.

Bottom line: CorvisaOne Contact Center cost is around the same cost of Skype for Business (formerly Lync) Software.

Which software includes more/better features?

We've compared CorvisaOne Contact Center Vs. Skype for Business based on some of the most important and required Contact Management features.

CorvisaOne Contact Center: Workflow, Call Center Management, Contact Management, Dashboards, Call Recording.

Skype for Business (formerly Lync) Software: Chat, Conference Calling, VoIP.

Target customer size

The software is a viable solution for businesses of all sizes and types. and Skype for Business (formerly Lync) Software's target customer size include: Small, medium and large size businesses.



CorvisaOne Contact Center

ITQlick rating
(3.5/5)

starts at $125 per user/month

CorvisaOne Contact Center is a call center management solution for businesses of all sizes. It offers inbound calling and outbound calling services along with analysis and reporting capabilities. The so...

Categories: Auto Attendant, Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Business Phone Systems.

Skype for Business

ITQlick rating
(4.3/5)

starts at $2 per user/month

Skype for Business (formerly Lync) software is a cloud-based Conference Calling software that enables users to host HD calling for multiple people. It allows them to organize meetings, record calls, and integra...

Categories: Business Phone Systems, Call Recording, Cloud PBX, Online Meeting, UCaaS Providers.

Compare specifications

Compare features

CorvisaOne Contact Center: 5 Features

Workflow
Call Center Management
Contact Management
Dashboards
Call Recording

Skype for Business (formerly Lync) Software: 3 Features

Chat
Conference Calling
VoIP
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
CorvisaO...
ITQlick rating
3.5/5
Score
80/100
Pricing
3/10
License pricing
$125 per user/month
Functionality
25
Compare
Skype fo...
ITQlick rating
4.3/5
Score
97/100
Pricing
2.2/10
License pricing
$2 per user/month
Functionality
11
Chaos In...
ITQlick rating
3.2/5
Score
90/100
Pricing
4.4/10
License pricing
$59.95 per license
Functionality
9
BIGConta...
ITQlick rating
4.3/5
Score
88/100
Pricing
2/10
License pricing
$9.99 per user/month
Functionality
16
3CLogic ...
ITQlick rating
4.3/5
Score
84/100
Pricing
6/10
License pricing
Pricing not available
Functionality
23

Auditor - Shlomi Lavi

Website Linkedin profile Facebook Twitter

Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.