Compare Customer Suite and Pipedrive - Mar 2023
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Bottom Line: Which is Better - Customer Suite or Pipedrive?
Customer Suite is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Customer Suite (62/100). Pipedrive offers users more features (4) than Customer Suite (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ACUMATICA Vs. Pipedrive
ACUMATICA: Acumatica empowers SMB customers and partners to stay competitive bymaking it easy to adapt to changing business needs. We aim to make ourpowerful Cloud Enterprise Resource Planning solution the platform of choice forSMB businesses.
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Who is more expensive? Customer Suite or Pipedrive?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Customer Suite and Pipedrive.
Customer Suite accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Customer Management Suite is rated 4, which is lower than the average cost of CRM software. Pipedrive price starts at $9.90 per user/month , When comparing Pipedrive to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Customer Suite is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Customer Suite Vs. Pipedrive based on some of the most important and required CRM features.
Customer Suite: Data Import/Export, Basic Reports, Online Customer Support.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
Customers of the software mainly include small and medium businesses hailing from diverse industries. Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business.
Pipedrive
starts at $9.90 per user/month
Pipedrive is sales pipeline management software for small demanding teams. It is simple to use yet very powerful. Pipedrive CRM is able to organise leads in a way that users can have great overview of sales at ...
Compare PricingCompare specifications
Customer Suite Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | CRM -> Customer Suite review |
Company: | ACUMATICA |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Cloud |
Links: | Customer Suite review, Customer Suite pricing, Customer Suite alternatives |
Pipedrive Specifications
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Pipedrive review |
Company: | Pipedrive |
Pricing: | starts at $9.90 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Cloud |
Links: | Pipedrive review, Pipedrive pricing, Pipedrive alternatives |
Compare features
Customer Suite: 3 Features
Pipedrive: 4 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.