Compare CustomerICare Live Chat and monday.com - Feb 2023
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Bottom Line: Which is Better - CustomerICare Live Chat or monday.com?
CustomerICare Live Chat is more expensive to implement (TCO) than monday.com, and monday.com is rated higher (98/100) than CustomerICare Live Chat (77/100). monday.com offers users more features (35) than CustomerICare Live Chat (4). There is a clear winner in this case and it is monday.com!
Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Customericare Vs. monday.com
Customericare: Customericare helps you connect with your customers through chat, audio or video directly on your website. Provide instant support will increase your clients satisfaction and will turn website visitors into long term customers. Our tool also allows you to monitor your traffic and send proactive chat invites to the most promising visitors. Liste...
monday.com: Founded in 2012 and launched as an independent startup in February 2014, monday.com is a tool that transforms the way teams work together. Our mission is to help teams build a culture of transparency, empowering everyone to achieve more and be happier at work. We're obsessed with building an excellent product, and our goal is to create a tool that ...
Who is more expensive? CustomerICare Live Chat or monday.com?
The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CustomerICare Live Chat and monday.com.
CustomerICare Live Chat price starts at $12 per license , On a scale between 1 to 10 CustomerICare Live Chat is rated 8, which is higher than the average cost of Chat software. monday.com price starts at $10 per seat/month , When comparing monday.com to its competitors, the software is rated 4 - lower than the average Chat software cost.
Bottom line: CustomerICare Live Chat is more expensive than monday.com.
Which software includes more/better features?
We've compared CustomerICare Live Chat Vs. monday.com based on some of the most important and required Chat features.
CustomerICare Live Chat: CRM, eCommerce, Retail & POS, Retail.
monday.com: Basic Reports, Chat, Customizable Categories, Dashboard, HR Analytics.
Target customer size
Customers of the software include small and medium businesses as well as large enterprises.
Monday.
monday.com
starts at $10 per seat/month
monday.com is both a cloud-based as well as an on-premise software solution that was developed mainly to assist in project and team management. The software fosters team collaboration as it connects and allows ...
PriceDemoCompare specifications
CustomerICare Live Chat Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | Chat -> CustomerICare Live Chat review |
Company: | Customericare |
Pricing: | starts at $12 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | CustomerICare Live Chat review, CustomerICare Live Chat pricing, CustomerICare Live Chat alternatives |
monday.com Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
|
Pricing: | 4/10 - average cost |
Category: | Project Management -> monday.com review |
Company: | monday.com |
Pricing: | starts at $10 per seat/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | monday.com review, monday.com pricing, monday.com alternatives |
Compare features
CustomerICare Live Chat: 4 Features
monday.com: 35 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.