Compare CXM Recording and Aavaz - Sep 2022

Shlomi Lavi

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Bottom Line: Which is Better - CXM Recording or Aavaz?

CXM Recording is more expensive to implement (TCO) than Aavaz, and Aavaz is rated higher (83/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than Aavaz (0).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

CXM Vs. Tekege Solutions

CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...

Tekege Solutions: Tekege Solutions is a leading Software Development Company in India that offers Custom Software Development Services, E- commerce solutions, Custom Application Development, Web Application Development, Android Application Development, IOS Application Development, amongst a host of other services to cater to the business needs of your o...

Who is more expensive? CXM Recording or Aavaz?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for CXM Recording and Aavaz.

CXM Recording price starts at $9,600 per year , On a scale between 1 to 10 CXM Recording and Quality Monitoring is rated 2, which is much lower than the average cost of Call Center software. Aavaz price starts at $85 per user/month , When comparing Aavaz to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: CXM Recording cost is around the same cost of Aavaz.

Which software includes more/better features?

We've compared CXM Recording Vs. Aavaz based on some of the most important and required Call Center features.

CXM Recording: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Lead Management.

Aavaz: We are still working to collect the list of features for Aavaz.

Target customer size

Creedenz CXM is best suited for small business and medium business in the healthcare sector. Customers of the software include businesses of all sizes regardless of their industrial affiliation.