Compare Deskera Integrated Business and Capsule CRM - Nov 2022

Shlomi LaviShlomi Lavi / Nov 10, 2022

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Bottom Line: Which is Better - Deskera Integrated Business or Capsule CRM?

Deskera Integrated Business is more expensive to implement (TCO) than Capsule CRM, and Capsule CRM is rated higher (94/100) than Deskera Integrated Business (85/100). Deskera Integrated Business offers users more features (4) than Capsule CRM (3).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Deskera Vs. Cloudwork

Deskera: Deskera is a leading Cloud Computing Software which enables you to create personalized company pages and helps you in carrying out your day to day business operations easily, without the trouble of managing any database and application servers. As Deskera offers On-Demand Business Software, all you need is a browser, an Internet connection and a fe...

Cloudwork: CloudWork is an integration as a service platform that allows anyone to build connections between business and social media apps. We take advantage of public APIs to enable tasks automation. As a result businesses are able to automate boring tasks, save time and increase productivity by defining triggers and actions with just a few clicks.

Who is more expensive? Deskera Integrated Business or Capsule CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Deskera Integrated Business and Capsule CRM.

Deskera Integrated Business price starts at $200 per month , On a scale between 1 to 10 Deskera Integrated Business Platform is rated 2, which is much lower than the average cost of CRM software. Capsule CRM price starts at $18 per user/month , When comparing Capsule CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Deskera Integrated Business cost is around the same cost of Capsule CRM.

Which software includes more/better features?

We've compared Deskera Integrated Business Vs. Capsule CRM based on some of the most important and required CRM features.

Deskera Integrated Business: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Capsule CRM: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Customers of the software include small and medium businesses as well as large enterprises. Customers of the software mainly include small and medium businesses from different industrial backgrounds.

Deskera Integrated Business

ITQlick rating
(3.7/5)

starts at $200 per month

Deskera ERP is an enterprise resource planning solution for businesses of all sizes. It offers such services as purchase management, sales and billing management, vendor management, and others. The software was...

Categories: CRM, Team Collaboration, Electrical Distributor, Industrial Distribution.

Capsule CRM

ITQlick rating
(4.4/5)

starts at $18 per user/month

Capsule CRM is a customer relationship management solution for small and medium businesses. It features various management, analytics, and reporting services as well as add-ons and integrations. The sof...

Categories: Document Management, Complaint Management, Customer Relationship Management, Customer Loyalty, Help Desk.

Compare specifications

Compare features

Deskera Integrated Business: 4 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center

Capsule CRM: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Deskera ...
ITQlick rating
3.7/5
Score
85/100
Pricing
3.4/10
License pricing
$200 per month
Functionality
10
Compare
Capsule ...
ITQlick rating
4.4/5
Score
94/100
Pricing
2.4/10
License pricing
$18 per user/month
Functionality
19
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.