Compare Diamond relations CRM and ShopKeep by Lightspeed - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Diamond relations CRM or ShopKeep by Lightspeed?

Diamond relations CRM is more expensive to implement (TCO) than ShopKeep by Lightspeed, and ShopKeep by Lightspeed is rated higher (99/100) than Diamond relations CRM (84/100). Diamond relations CRM offers users more features (15) than ShopKeep by Lightspeed (9).

Looking for the right Jewelry Store POS solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Diamond relations CRM Vs. LightSpeed

Diamond relations CRM: Allows your salespeople to close more deals by recording sales related interactions, sharing customer information, and tracking the salesperson’s progress. Diamond Relations captures all customer information into a single system and shares them across the entire company. An opportunity provides information such as their sales stage, the dollar amou...

LightSpeed: LightSpeed, a leading technology company that is reinventing the retail experience for iGeneration shoppers, today announced the closing of a US$30 million investment from Accel Partners. We produce the most compelling retail business solution on any platform and help retailers attain their business aspirations. We are seeking out talented profes...

Who is more expensive? Diamond relations CRM or ShopKeep POS?

The real total cost of ownership (TCO) of Jewelry Store POS software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Diamond relations CRM and ShopKeep POS.

Diamond relations CRM price starts at $35 per user/month , On a scale between 1 to 10 Diamond relations CRM is rated 2, which is much lower than the average cost of Jewelry Store POS software. ShopKeep POS price starts at $49 per month , When comparing ShopKeep POS to its competitors, the software is rated 2 - much lower than the average Jewelry Store POS software cost.

Bottom line: Diamond relations CRM cost is around the same cost of ShopKeep POS.

Which software includes more/better features?

We've compared Diamond relations CRM Vs. ShopKeep by Lightspeed based on some of the most important and required Jewelry Store POS features.

Diamond relations CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking, Dashboards, Sales Automation.

ShopKeep POS: Bar Code Scanning, Credit Card Processing, Customer Management, Employee Management, Inventory Management.

Target customer size

Diamond Relations CRM is especially designed for jewelers and stores selling jewelry exclusively. The software application is a practical item for services of all dimensions and also a variety of kinds.