Compare C2Perform and CXM Recording - Dec 2022
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Bottom Line: Which is Better - C2Perform or CXM Recording?
CXM Recording is more expensive to implement (TCO) than C2Perform, and C2Perform is rated higher (83/100) than CXM Recording (80/100). CXM Recording offers users more features (11) than C2Perform (5).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
EducationFolder Vs. CXM
EducationFolder: EducationFolder began with a recognition of the mission-critical role coaching and training play in contact center performance – and of the daily management issues that often prevent those activities from happening. By creating a single, end-to-end solution to address both these needs, EducationFolder delivers the resources and tools to enable well...
CXM: Contact Center Recording has never been easier. With CXM, contact center managers can record, live monitor, grade, coach, report and analyize directly from a single, easy to use, web-based web interface. The CXM Recording and Quality Monitoring Solution incorporates one click navigation so end users can quickly access the most commonly used and ...
Who is more expensive? C2Perform or CXM Recording and Quality Monitoring?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for C2Perform and CXM Recording and Quality Monitoring.
C2Perform price starts at $15 per license/month , On a scale between 1 to 10 EducationFolder is rated 2, which is much lower than the average cost of Call Center software. CXM Recording and Quality Monitoring price starts at $9,600 per year , When comparing CXM Recording and Quality Monitoring to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: C2Perform cost is around the same cost of CXM Recording and Quality Monitoring.
Which software includes more/better features?
We've compared C2Perform Vs. CXM Recording based on some of the most important and required Call Center features.
C2Perform: Campaign Management, Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center.
CXM Recording and Quality Monitoring: Contact Management, Contract Management, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
C2Perform's typical customers include: Medium and large size businesses, Creedenz CXM is best suited for small business and medium business in the healthcare sector.
CXM Recording
starts at $9,600 per year
CXM Recording and Quality Monitoring is a growing cloud-based Call Center software, it is designed to support small, medium and large size call centers. CXM Recording and Quality Monitoring received a rating of...
Compare PricingCompare specifications
C2Perform Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> C2Perform review |
Company: | EducationFolder |
Pricing: | starts at $15 per license/month |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | C2Perform review, C2Perform pricing, C2Perform alternatives |
CXM Recording Specifications
ITQlick Score: | 80/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> CXM Recording review |
Company: | CXM |
Pricing: | starts at $9,600 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CXM Recording review, CXM Recording pricing, CXM Recording alternatives |
Compare features
C2Perform: 5 Features
CXM Recording and Quality Monitoring: 11 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.