Compare emplifi and Nimble - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - emplifi or Nimble?

emplifi is more expensive to implement (TCO) than Nimble, and Nimble is rated higher (97/100) than emplifi (78/100). Nimble offers users more features (7) than emplifi (5). There is a clear winner in this case and it is Nimble!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Astute Solutions Vs. nimble

Astute Solutions: For nearly 20 years, Astute Solutions has set the standard for innovative, leading-edge technologies that make your customers happy. We enable positive, trust-building contact center interactions and social and Web experiences that satisfy your customers, and provide efficiencies for you. From our core CRM product, ePowerCenter™, to innovative k...

nimble: The Nimble Way to Grow Your Business. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order to attract and retain the right customers. Easily connect all of your contacts, calendars, communications and social conversations. Listen to and engage any individual in order...

Who is more expensive? emplifi or Nimble?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for emplifi and Nimble.

emplifi accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 ePowerCenter is rated 6, which is similar to the average cost of CRM software. Nimble price starts at $19 per user/month , When comparing Nimble to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: emplifi is more expensive than Nimble.

Which software includes more/better features?

We've compared emplifi Vs. Nimble based on some of the most important and required CRM features.

emplifi: Chat, Email Marketing, Blended Call Center, Call Recording, Call Center.

Nimble: Customer Service, Marketing Automation, Sales Automation, Collaboration Center , Facebook Integration.

Target customer size

The software is a useful solution for businesses of all sizes and a variety of types. Customers of the software application include small and medium companies without any constraint on industrial association.

emplifi

ITQlick rating
(2.8/5)

ePowerCenter is proven, award-winning case management software for the contact center that creates cost efficiencies and improves customer interactions — all through a single, intuitive user interface. And it c...

Categories: Banking CRM, Call Center, Casino CRM, Complaint Management.

Nimble

ITQlick rating
(2.8/5)

starts at $19 per user/month

Nimble CRM is a web based customer relationship management solution for small and medium businesses. Its capabilities include contact management, lead management, sales forecasting, and others. The software was...

Categories: Accounting & Finance, Billing & Invoicing, CRM, Banking CRM, Casino CRM.

Compare specifications

Compare features

emplifi: 5 Features

Chat
Email Marketing
Blended Call Center
Call Recording
Call Center

Nimble: 7 Features

Customer Service
Marketing Automation
Sales Automation
Collaboration Center
Facebook Integration
Global Content Library
Twitter Integration
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
emplifi
ITQlick rating
2.8/5
Score
78/100
Pricing
7.6/10
License pricing
Pricing not available
Functionality
23
Compare
Nimble
ITQlick rating
2.8/5
Score
97/100
Pricing
2/10
License pricing
$19 per user/month
Functionality
31
Review
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.