Shlomi Lavi /
May 16, 2022
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Bottom Line: Which is Better - Gainsight or FUEL CYCLE?
Gainsight is more expensive to implement (TCO) than FUEL CYCLE, and Gainsight is rated higher (85/100) than FUEL CYCLE (55/100). Gainsight offers users more features (4) than FUEL CYCLE (1).
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gainsight Vs. FUEL CYCLE
Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.
FUEL CYCLE: Fuel Cycle empowers the entire organization with a deep, on-demand market understanding to solve the hardest research problems businesses face. Do not settle for disconnected products, trackers, and tools — take control of continuous research, automated, fully integrated, in one research software.
Who is more expensive? Gainsight or FUEL CYCLE?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and FUEL CYCLE.
Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. FUEL CYCLE accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software.
Bottom line: Gainsight cost is around the same cost of FUEL CYCLE.
Which software includes more/better features?
We've compared Gainsight Vs. FUEL CYCLE based on some of the most important and required Customer Experience Management features.
Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.
FUEL CYCLE: Marketing.
Target customer size
Gainsight's typical customers include: Small, medium and large size businesses, and FUEL CYCLE's target customer size include: SMBs.