Compare Gainsight and FUEL CYCLE - May 2022

Shlomi LaviShlomi Lavi / May 16, 2022

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Bottom Line: Which is Better - Gainsight or FUEL CYCLE?

Gainsight is more expensive to implement (TCO) than FUEL CYCLE, and Gainsight is rated higher (85/100) than FUEL CYCLE (55/100). Gainsight offers users more features (4) than FUEL CYCLE (1).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Gainsight Vs. FUEL CYCLE

Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.

FUEL CYCLE: Fuel Cycle empowers the entire organization with a deep, on-demand market understanding to solve the hardest research problems businesses face. Do not settle for disconnected products, trackers, and tools — take control of continuous research, automated, fully integrated, in one research software.

Who is more expensive? Gainsight or FUEL CYCLE?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and FUEL CYCLE.

Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. FUEL CYCLE accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software.

Bottom line: Gainsight cost is around the same cost of FUEL CYCLE.

Which software includes more/better features?

We've compared Gainsight Vs. FUEL CYCLE based on some of the most important and required Customer Experience Management features.

Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.

FUEL CYCLE: Marketing.

Target customer size

Gainsight's typical customers include: Small, medium and large size businesses, and FUEL CYCLE's target customer size include: SMBs.

Gainsight

ITQlick rating
(4.3/5)

starts at $2,500 per company/month

Gainsight is a cloud-based and on-premise Analytic customer success software solution. It merges customer data from various sources such as sales data, usage logs, surveys, and support tickets among others, and...

Categories: Accounting & Finance, Data Analysis Tools, Communications, Customer Loyalty.

FUEL CYCLE

ITQlick rating
(4.1/5)

FUEL CYCLE is a growing cloud-based Marketing software, it is designed to support small and medium size business. FUEL CYCLE received a rating of 4.1 from ITQlick team. The software cost is considered affordabl...

Categories: Marketing, Marketing Analytics, Marketing Plans, Digital Signage.

Compare specifications

Compare features

Gainsight: 4 Features

Data Analysis Tools
Customer Experience Management
Communications
Product Lifecycle Management

FUEL CYCLE: 1 Features

Marketing
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Gainsight
ITQlick rating
4.3/5
Score
85/100
Pricing
5.4/10
License pricing
$2,500 per company/month
Functionality
12
Compare
FUEL CYC...
ITQlick rating
4.1/5
Score
55/100
Pricing
4.4/10
License pricing
Pricing not available
Functionality
5
Enterpri...
ITQlick rating
3.2/5
Score
92/100
Pricing
7/10
License pricing
Pricing not available
Functionality
4
Pega CRM
ITQlick rating
3.8/5
Score
87/100
Pricing
4.8/10
License pricing
$90 per user/month
Functionality
4
InMoment...
ITQlick rating
3.1/5
Score
84/100
Pricing
7/10
License pricing
Pricing not available
Functionality
3

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.