Compare Gainsight and Qubit - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Gainsight or Qubit?

Gainsight is more expensive to implement (TCO) than Qubit, and Gainsight is rated higher (85/100) than Qubit (79/100). Gainsight offers users more features (4) than Qubit (0).

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Gainsight Vs. Qubit

Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.

Qubit: Qubit offers a blank canvas for businesses to deliver their big ideas. Our digital marketing hub brings together analytics, segmentation, A/B testing, and web personalization into an integrated workflow, so that intelligent customer experiences can be delivered across every brand touchpoint. We’re trusted by the biggest brands in ecommerce includin...

Who is more expensive? Gainsight or Qubit?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and Qubit.

Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. Qubit accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software.

Bottom line: Gainsight cost is around the same cost of Qubit.

Which software includes more/better features?

We've compared Gainsight Vs. Qubit based on some of the most important and required Customer Experience Management features.

Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.

Qubit: We are still working to collect the list of features for Qubit.

Target customer size

Gainsight's typical customers include: Small, medium and large size businesses, and Qubit's target customer size include: Small, medium and large size businesses.