Shlomi Lavi /
Jul 26, 2022
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Bottom Line: Which is Better - Gainsight or Woopra?
Woopra is more expensive to implement (TCO) than Gainsight, and Gainsight is rated higher (85/100) than Woopra (81/100). Gainsight offers users more features (4) than Woopra (3). There is a clear winner in this case and it is Gainsight!
Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Gainsight Vs. Woopra
Gainsight: It takes more than technology to align your customer-facing teams around successful outcomes. It takes effective, tested processes. It takes Gainsight prescriptive Customer Success Elements.
Woopra: Woopra is the leading real-time customer analytics service, providing solutions for sales, service, marketing and product teams. Woopra tracks over 200,000 websites, 15 Billion actions per month and over half a million visitors per minute.
The platform is designed to help organizations optimize the entire customer lifecycle by delivering live, g...
Who is more expensive? Gainsight or Woopra?
The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Gainsight and Woopra.
Gainsight price starts at $2,500 per company/month , On a scale between 1 to 10 Gainsight is rated 4, which is lower than the average cost of Customer Experience Management software. Woopra price starts at $349 per month , When comparing Woopra to its competitors, the software is rated 8 - higher than the average Customer Experience Management software cost.
Bottom line: Woopra is more expensive than Gainsight.
Which software includes more/better features?
We've compared Gainsight Vs. Woopra based on some of the most important and required Customer Experience Management features.
Gainsight: Data Analysis Tools, Customer Experience Management, Communications, Product Lifecycle Management.
Woopra: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Gainsight's typical customers include: Small, medium and large size businesses, Customers of the software include businesses of all sizes and types.