Compare HEAT Cloud Solutions and Stackify - Jul 2022

Shlomi LaviShlomi Lavi / Jul 25, 2022

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Bottom Line: Which is Better - HEAT Cloud Solutions or Stackify?

HEAT Cloud Solutions is more expensive to implement (TCO) than Stackify, and Stackify is rated higher (97/100) than HEAT Cloud Solutions (81/100). HEAT Cloud Solutions offers users more features (14) than Stackify (6).

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FrontRange Solutions Vs. Stackify

FrontRange Solutions: FrontRange is the global leader in Hybrid IT Service Management (ITSM) solutions for enterprises of all sizes. With its suite of HEAT applications, FrontRange is the only ITSM provider in the world that delivers Service Management software with fully integrated Voice Automation and Client Management capabilities on-premise and in the cloud. HEAT ma...

Stackify: Stackify provides operations, support managers and software developers with an innovative cloud based platform that allows them to monitor and troubleshoot their applications. Using Stackify businesses can easily and quickly detect and resolve application issues. Stackify provides insight as to why an application isn’t working, is slow, or just act...

Who is more expensive? HEAT Cloud Solutions or Stackify?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HEAT Cloud Solutions and Stackify.

HEAT Cloud Solutions price starts at $1,695 per user/month , On a scale between 1 to 10 HEAT Cloud Solutions is rated 4, which is lower than the average cost of Customer Service software. Stackify price starts at $35 per server/month , When comparing Stackify to its competitors, the software is rated 4 - lower than the average Customer Service software cost.

Bottom line: HEAT Cloud Solutions cost is around the same cost of Stackify.

Which software includes more/better features?

We've compared HEAT Cloud Solutions Vs. Stackify based on some of the most important and required Customer Service features.

HEAT Cloud Solutions: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Event Logs, Hardware Inventory, IT Asset Management, IT Cost Management, Problem Management, Service Management, Service Portfolio, Service Reporting.

Stackify: 24/7 Telephone Support, API, Customizable Reporting, Dashboard, Email alerts.

Target customer size

Heat Cloud solutions are meant for use by Service and Support teams, Service Desks and Help Desks to provide high quality client service. The software application is an extensive solution that is sufficient for the demands of any type of service size.



HEAT Cloud Solutions

ITQlick rating
(4/5)

starts at $1,695 per user/month

HEAT Cloud Solutions provides a powerful Service Management tool that can seamlessly integrate both the Client and Services function of a business. The software has been built specifically for the cloud with th...

Categories: CRM, Customer Service, Customer Success, Help Desk.

Stackify

ITQlick rating
(5/5)

starts at $35 per server/month

Stackify software is a cloud-based Application development software solution that enables users to diagnose, accelerate and improve performance. The platform offers two products namely Retrace and Prefix in one...

Categories: Performance Management, Application Monitoring, Application Development, Application Performance Management, Log Management.

Compare specifications

Compare features

HEAT Cloud Solutions: 14 Features

Event Logs
Hardware Inventory
IT Asset Management
IT Cost Management
Problem Management
Service Management
Service Portfolio
Service Reporting
Service Request Management
Software Deployment
Software Inventory
Data Import/Export
Basic Reports
Online Customer Support

Stackify: 6 Features

24/7 Telephone Support
API
Customizable Reporting
Dashboard
Email alerts
Mobile Access
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
HEAT Clo...
ITQlick rating
4/5
Score
81/100
Pricing
5.2/10
License pricing
$1,695 per user/month
Functionality
33
Compare
Stackify
ITQlick rating
5/5
Score
97/100
Pricing
5/10
License pricing
$35 per server/month
Functionality
14
Customer...
ITQlick rating
4.8/5
Score
97/100
Pricing
5.8/10
License pricing
$29 per month
Functionality
9
Zoho Sup...
ITQlick rating
5/5
Score
94/100
Pricing
3.6/10
License pricing
$12 per user/month
Functionality
43
Compare
Pipeline...
ITQlick rating
4.3/5
Score
87/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
4

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.