Compare HelpOnClick live chat and Velaro Live Chat - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - HelpOnClick live chat or Velaro Live Chat?

Velaro Live Chat is more expensive to implement (TCO) than HelpOnClick live chat, and Velaro Live Chat is rated higher (82/100) than HelpOnClick live chat (79/100). HelpOnClick live chat offers users more features (3) than Velaro Live Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Onclick Solutions Ltd Vs. Velaro

Onclick Solutions Ltd: OnClick Solutions Ltd, an Israeli company was founded in 2004 by Neran Ashkenazi. Their mission is to provide software solutions for small and midsize businesses. They believe software should be simple, helping people to complete their work without getting in the way. Complex forms, confusing user-interfaces and hundreds of options have no place ...

Velaro: Velaro is a leading, award-winning vendor that works with big & small companies to provide packages for any budget, ensuring that clients get the best live chat experience possible! Each year, businesses spend $12 billion on technology that never gets implemented because they’re not provided with the necessary support. With more than twelve years ...

Who is more expensive? HelpOnClick live chat or Velaro Live Chat?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HelpOnClick live chat and Velaro Live Chat.

HelpOnClick live chat price starts at $12.99 per agent/month , On a scale between 1 to 10 HelpOnClick live chat is rated 2, which is much lower than the average cost of Chat software. Velaro Live Chat price starts at $64.95 per user/month , When comparing Velaro Live Chat to its competitors, the software is rated 2 - much lower than the average Chat software cost.

Bottom line: HelpOnClick live chat cost is around the same cost of Velaro Live Chat.

Which software includes more/better features?

We've compared HelpOnClick live chat Vs. Velaro Live Chat based on some of the most important and required Chat features.

HelpOnClick live chat: Data Import/Export, Basic Reports, Online Customer Support.

Velaro Live Chat: We are still working to collect the list of features for Velaro Live Chat.

Target customer size

The software is mainly intended for small and medium businesses with diverse industrial backgrounds. Customers of the software include businesses of all sizes and a diverse range of types.