Compare HubSpot CRM and Zendesk Sell - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - HubSpot CRM or Zendesk Sell?

Zendesk Sell is more expensive to implement (TCO) than HubSpot CRM, and HubSpot CRM is rated higher (95/100) than Zendesk Sell (89/100). Zendesk Sell offers users more features (10) than HubSpot CRM (5).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

HubSpot Vs. Base CRM

HubSpot: HubSpot all-in-one marketing software helps more than 8,000 companies in 56 countries attract leads and convert them into customers. Every HubSpotter believes that marketing is drastically changing for the better and is working to help businesses navigate that change. We believe that marketing shouldn't harass people and that software can be both ...

Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...

Who is more expensive? HubSpot CRM or Base CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for HubSpot CRM and Base CRM.

HubSpot CRM price starts at $45 per month , On a scale between 1 to 10 HubSpot CRM is rated 2, which is much lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: HubSpot CRM cost is around the same cost of Base CRM.

Which software includes more/better features?

We've compared HubSpot CRM Vs. Zendesk Sell based on some of the most important and required CRM features.

HubSpot CRM: Email Marketing, Lead Management, Marketing Automation, Sales and CRM Integration, Social Media.

Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.

Target customer size

HubSpot CRM's typical customers include: Small, medium and large size businesses, Zendesk Sell is perfect for companies of all sizes.