inConcert Allegro - Top Competitors (Jul 2022)

inConcert Allegro Review
ITQlick Score: 81/100
ITQlick Rating:
Pricing: 3.6/10 - low cost
Category: Call Center -> inConcert Allegro review -> inConcert Allegro competitors
Ranking:Ranked 46 out of 240 Call Center systems
Company: inConcert
Typical customers: Medium and large size businesses
Platforms: Desktop, Cloud
Links: inConcert Allegro review, inConcert Allegro pricing guide
Shlomi LaviShlomi Lavi / updated: Jul 29, 2022

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inConcert Allegro vs. Alternatives in 2024

The two main competitors of inConcert Allegro software include Freshcaller and Ricochet. Freshcaller software is a call center solution that is accessible through a cloud-based platform whereas inConcert Allegro is a fully-integrated on-premise and cloud-based software solution that caters to all the functional requirements of the high-demand multimedia contact center.

Freshcaller is a product of FreshWorks Company founded in 2011 in India while inConcert Allegro is a product of inConcert company founded in 2001 in the United States. Freshcaller offers Business Hours, 24/7 Live Support, and Online support while inConcert Allegro offers supports through 24/7 Live Support.

Ricochet software is a comprehensive CRM, dialer, and marketing automation solution built for customer service teams; enterprises call centers and sales teams. On the other hand, inConcert Allegro is a fully-integrated software solution that caters to all the functional requirements of the high-demand multimedia contact center.

Ricochet software is cloud-based while inConcert Allegro is offered both on-premise and as cloud-based. Ricochet is a product of Speed To Contact whereas inConcert Allegro is a product of the inConcert company. Ricochet offers Online and Business Hours support, but inConcert Allegro offers supports through 24/7 Live Support.

inConcert Allegro alternatives - for small & large Business

Here are the top 4 alternatives to inConcert Allegro that are worth checking out: Nextiva Hosted Call Center for SMBs, CenterWare Inbound for large size business, 8x8 Contact Center for growing companies, and Parakeet for low budget organizations.

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
Score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality
Review
Compare
inConcer...
ITQlick rating
4.2/5
Score
81/100
Pricing
3.6/10
License pricing
Pricing not available
Functionality
6
Best for SMBs
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
Best for Enterprise
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9
Growing
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
Free version
Parakeet
ITQlick rating
2.8/5
Score
84/100
Pricing
2/10
License pricing
$15 per user/month
Functionality
13

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.