starts at $90 per user/month
The NICE CXone is designed to help users to increase their market share and their profitability.
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VoiceGuide IVR is more expensive to implement (TCO) than NICE CXone, and NICE CXone is rated higher (88/100) than VoiceGuide IVR (76/100). VoiceGuide IVR offers users more features (5) than NICE CXone (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.
Katalina Technologies Pty Ltd.: Deploy Inbound & Outbound IVR Systems Quickly Visual Application Designer Easy to deploy Easy to manage.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NICE CXone and VoiceGuide IVR.
NICE CXone price starts at $90 per user/month , On a scale between 1 to 10 inContact Cloud Contact Center is rated 2, which is much lower than the average cost of Call Center software. VoiceGuide IVR price starts at $99 per license , When comparing VoiceGuide IVR to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: VoiceGuide IVR is more expensive than NICE CXone.
We've compared NICE CXone Vs. VoiceGuide IVR based on some of the most important and required Call Center features.
NICE CXone: We are still working to collect the list of features for NICE CXone.
VoiceGuide IVR: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
The majority of the users of NICE CXone are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management. The majority of the customers of VoiceGuide IVR comes from small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoy the advantages coming from IT, data and web hosting and information-related services sector, mainly with contact center management.
starts at $90 per user/month
The NICE CXone is designed to help users to increase their market share and their profitability.
Compare Pricingstarts at $99 per license
The VoiceGuide IVR offers users with comprehensive solutions and robust functionality for inbound and outbound self-service programs and assisted services deployment..
Compare PricingITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> NICE CXone review |
Company: | inContact |
Pricing: | starts at $90 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile |
Links: | NICE CXone review, NICE CXone pricing, NICE CXone alternatives |
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | IVR -> VoiceGuide IVR review |
Company: | Katalina Technologies Pty Ltd. |
Pricing: | starts at $99 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | VoiceGuide IVR review, VoiceGuide IVR pricing, VoiceGuide IVR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.