Incontact 2-0 - Top Competitors (Feb 2022)
Compare Pricing
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 3.4/10 - low cost |
| Category: | Help Desk -> Incontact 2-0 review -> Incontact 2-0 competitors |
| Ranking: | Ranked 70 out of 210 Help Desk systems |
| Company: | inContact |
| Pricing: | starts at $100 per month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Incontact 2-0 review, Incontact 2-0 pricing guide |
Shlomi Lavi / updated: Feb 12, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Incontact 2-0 vs. Alternatives in 2024
The two main competitors of NICE inContact platform include 3CLogic and Talkdesk. 3CLogic is a Contact Center software solution built to serve business enterprises seeking to update their legacy infrastructure to enhance customer experience whereas NICE inContact software is a Cloud-based Contact Center Software solution modeled to serve businesses of any scope. 3CLogic is a product of 3CLogic Company, but on the other hand, NICE inContact is a product of NICE inContact Software Company.3CLogic software main features include Reporting & Statistics, Workflow Management, and API while those of NICE incontact include Automatic Contact Distributor, Interactive Voice Response, and more. Similar to NICE inContact software, Talkdesk is a cloud-based contact center platform designed to assist businesses in improving their customer satisfaction and reducing customer interaction costs.
Talkdesk software is a product of TalkDesk company in the US whereas NICE inContact is owned by NICE inContact Company also in the US. The two platforms are accessible through the Clod, Web, and SaaS. They offer documentation, webinars, live online, and in-person training, and 24/7 (Live Rep) customer support.
Incontact 2-0 alternatives - for small & large Business
Here are the top 4 alternatives to Incontact 2-0 that are worth checking out: SolarWinds for SMBs, Freshdesk for large size business, Zendesk for growing companies, and Zoho Desk for low budget organizations.
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.