Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - LogMeIn Rescue or SAP CRM: Web Channel?
SAP CRM: Web Channel is more expensive to implement (TCO) than LogMeIn Rescue, and LogMeIn Rescue is rated higher (85/100) than SAP CRM: Web Channel (57/100). LogMeIn Rescue offers users more features (3) than SAP CRM: Web Channel (2). There is a clear winner in this case and it is LogMeIn Rescue!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
LogMeIn Vs. SAP
LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? LogMeIn Rescue or SAP CRM: Web Channel?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LogMeIn Rescue and SAP CRM: Web Channel.
LogMeIn Rescue price starts at $108.25 per month , On a scale between 1 to 10 LogMeIn Rescue is rated 6, which is similar to the average cost of Remote Support software. SAP CRM: Web Channel accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 LogMeIn Rescue is rated 6, which is similar to the average cost of Remote Support software.
Bottom line: LogMeIn Rescue cost is around the same cost of SAP CRM: Web Channel.
Which software includes more/better features?
We've compared LogMeIn Rescue Vs. SAP CRM: Web Channel based on some of the most important and required Remote Support features.
LogMeIn Rescue: Data Import/Export, Basic Reports, Online Customer Support.
SAP CRM: Web Channel: Customer Service, Collaboration Center .
Target customer size
LogMeIn Rescue is suitable for education, healthcare, HW/SW vendors, enterprise IT, IT service
providers and telecom industries. and SAP CRM: Web Channel's target customer size include: Start up, Small business, Medium business, Large business.