Shlomi Lavi /
Jun 03, 2023
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Bottom Line: Which is Better - ConnectWise ScreenConnect or LogMeIn Rescue?
LogMeIn Rescue is more expensive to implement (TCO) than ConnectWise ScreenConnect, and ConnectWise ScreenConnect is rated higher (94/100) than LogMeIn Rescue (85/100). ConnectWise ScreenConnect offers users more features (5) than LogMeIn Rescue (3). There is a clear winner in this case and it is ConnectWise ScreenConnect!
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ConnectWise Vs. LogMeIn
ConnectWise: Over the last 28 years, ConnectWise has become the premier business operating system for IT solution providers. Today more than 49,000 IT professionals rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.
LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.
Who is more expensive? ConnectWise ScreenConnect or LogMeIn Rescue?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ConnectWise ScreenConnect and LogMeIn Rescue.
ConnectWise ScreenConnect price starts at $27 per user/month , On a scale between 1 to 10 ConnectWise Control is rated 2, which is much lower than the average cost of Remote Support software. LogMeIn Rescue price starts at $108.25 per month , When comparing LogMeIn Rescue to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: LogMeIn Rescue is more expensive than ConnectWise ScreenConnect.
Which software includes more/better features?
We've compared ConnectWise ScreenConnect Vs. LogMeIn Rescue based on some of the most important and required Remote Support features.
ConnectWise ScreenConnect: Basic Reports, Chat, Data Import/Export, Online Customer Support, Task Management.
LogMeIn Rescue: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ConnectWise ScreenConnect's typical customers include: Small, medium and large size businesses, LogMeIn Rescue is suitable for education, healthcare, HW/SW vendors, enterprise IT, IT service
providers and telecom industries.