Shlomi Lavi /
Apr 22, 2022
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Bottom Line: Which is Better - Zoho Assist or LogMeIn Rescue?
LogMeIn Rescue is more expensive to implement (TCO) than Zoho Assist, and Zoho Assist is rated higher (90/100) than LogMeIn Rescue (85/100). Both tools offer the same amount of features.
Looking for the right Remote Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Vs. LogMeIn
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software.
To date, Zoho...
LogMeIn: LogMeIn is a public company that provides software as a service-based solution for remote control, file sharing, systems management, data backup, business collaboration and on-demand customer support of PCs, servers, Macintosh computers, smartphones and other connected devices.
Who is more expensive? Zoho Assist or LogMeIn Rescue?
The real total cost of ownership (TCO) of Remote Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Zoho Assist and LogMeIn Rescue.
Zoho Assist price starts at $10 per technician/month , On a scale between 1 to 10 Zoho Assist is rated 2, which is much lower than the average cost of Remote Support software. LogMeIn Rescue price starts at $108.25 per month , When comparing LogMeIn Rescue to its competitors, the software is rated 6 - similar to the average Remote Support software cost.
Bottom line: LogMeIn Rescue is more expensive than Zoho Assist.
Which software includes more/better features?
We've compared Zoho Assist Vs. LogMeIn Rescue based on some of the most important and required Remote Support features.
Zoho Assist: Data Import/Export, Basic Reports, Online Customer Support.
LogMeIn Rescue: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
ZOHO Assist is best for small to medium businesses in small to large enterprises across multiple industries. LogMeIn Rescue is suitable for education, healthcare, HW/SW vendors, enterprise IT, IT service
providers and telecom industries.