Compare Market Dialer and Convoso Cloud Contact Center - May 2022
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Market Dialer or Convoso Cloud Contact Center?
Market Dialer is more expensive to implement (TCO) than Convoso Cloud Contact Center, and Convoso Cloud Contact Center is rated higher (84/100) than Market Dialer (55/100). Market Dialer offers users more features (14) than Convoso Cloud Contact Center (5).
Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Convoso (formerly SafeSoft Solutions) Vs. Convoso (formerly SafeSoft Solutions)
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...
Who is more expensive? Market Dialer or Convoso Cloud Contact Center?
The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Market Dialer and Convoso Cloud Contact Center.
Market Dialer price starts at $149 per user/month , On a scale between 1 to 10 Market Dialer is rated 6, which is similar to the average cost of Contact Management software. Convoso Cloud Contact Center price starts at $90 per feature/month , When comparing Convoso Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Contact Management software cost.
Bottom line: Market Dialer cost is around the same cost of Convoso Cloud Contact Center.
Which software includes more/better features?
We've compared Market Dialer Vs. Convoso Cloud Contact Center based on some of the most important and required Contact Management features.
Market Dialer: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CRM with Call Center.
Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.
Target customer size
The software has been designed for all business sizes, including new startups and large enterprises. The software can be deployed for the needs of all business size.
Convoso Cloud Contact Center
starts at $90 per feature/month
Convoso Cloud Contact Center is a call center management software for businesses of all sizes. Its services include inbound and outbound calling, call blending, workflow management, two-way SMS, and analytics. ...
PriceDemoCompare specifications
Market Dialer Specifications
ITQlick Score: | 55/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Contact Management -> Market Dialer review |
Company: | Convoso (formerly SafeSoft Solutions) |
Pricing: | starts at $149 per user/month |
Typical customers: | Small business, Large business |
Platforms: | Desktop, Cloud |
Links: | Market Dialer review, Market Dialer pricing, Market Dialer alternatives |
Convoso Cloud Contact Center Specifications
ITQlick Score: | 84/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Contact Management -> Convoso Cloud Contact Center review |
Company: | Convoso (formerly SafeSoft Solutions) |
Pricing: | starts at $90 per feature/month |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | Convoso Cloud Contact Center review, Convoso Cloud Contact Center pricing, Convoso Cloud Contact Center alternatives |
Compare features
Market Dialer: 14 Features
Convoso Cloud Contact Center: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.