Compare Convoso Cloud Contact Center and Market Dialer - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Convoso Cloud Contact Center or Market Dialer?

Market Dialer is more expensive to implement (TCO) than Convoso Cloud Contact Center, and Convoso Cloud Contact Center is rated higher (84/100) than Market Dialer (55/100). Market Dialer offers users more features (14) than Convoso Cloud Contact Center (5).

Looking for the right Contact Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Convoso (formerly SafeSoft Solutions) Vs. Convoso (formerly SafeSoft Solutions)

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Convoso (formerly SafeSoft Solutions): Convoso (formerly SafeSoft Solutions) provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to...

Who is more expensive? Convoso Cloud Contact Center or Market Dialer?

The real total cost of ownership (TCO) of Contact Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Convoso Cloud Contact Center and Market Dialer.

Convoso Cloud Contact Center price starts at $90 per feature/month , On a scale between 1 to 10 Convoso Cloud Contact Center is rated 6, which is similar to the average cost of Contact Management software. Market Dialer price starts at $149 per user/month , When comparing Market Dialer to its competitors, the software is rated 6 - similar to the average Contact Management software cost.

Bottom line: Convoso Cloud Contact Center cost is around the same cost of Market Dialer.

Which software includes more/better features?

We've compared Convoso Cloud Contact Center Vs. Market Dialer based on some of the most important and required Contact Management features.

Convoso Cloud Contact Center: CRM, Sales, Marketing, Sales Automation, Contact Management.

Market Dialer: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing.

Target customer size

The software can be deployed for the needs of all business size. The software has been designed for all business sizes, including new startups and large enterprises.