Compare Mhelpdesk and Aptean - Oct 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or Aptean?

Mhelpdesk is more expensive to implement (TCO) than Aptean, and Mhelpdesk is rated higher (95/100) than Aptean (80/100). Mhelpdesk offers users more features (15) than Aptean (0).

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Aptean

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Aptean: Headquartered in Alpharetta, Georgia, Aptean has offices in North America, Europe, and Asia-Pacific, as well as an extensive partner channel. Our customers are located across Europe, Latin America, Asia-Pacific and North America.

Who is more expensive? Mhelpdesk or Aptean Warehouse Management System?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and Aptean Warehouse Management System.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. Aptean Warehouse Management System accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software.

Bottom line: Mhelpdesk is more expensive than Aptean Warehouse Management System.

Which software includes more/better features?

We've compared Mhelpdesk Vs. Aptean based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

Aptean Warehouse Management System: We are still working to collect the list of features for Aptean Warehouse Management System.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. and Aptean Warehouse Management System's target customer size include: SMBs.