Compare Mhelpdesk and SCP - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Mhelpdesk or SCP?

SCP is more expensive to implement (TCO) than Mhelpdesk, and Mhelpdesk is rated higher (95/100) than SCP (67/100). Mhelpdesk offers users more features (15) than SCP (0). There is a clear winner in this case and it is Mhelpdesk!

Looking for the right Field Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Mhelpdesk Vs. Jada Management Systems

Mhelpdesk: Mhelpdesk was voted The #1 Field Service Software Solution by Software Advice, and made Capterra’s “Top 10 Field Service Management Software Solutions”. Since 2007, we’ve been working closely with a wide range of small-businesses from field services to IT services. Just google “Mhelpdesk Review” to see what the public thinks about Mhelpdesk. It’s a...

Jada Management Systems: Jada Management Systems LLC (JMS) is the maker of SCP 4.0, an affordable, quick to install, and easy to use planning, forecasting, and Vendor Managed Inventory (VMI) software program with a proven fast return on investment. Jada Management helps companies reduce inventory levels resulting in lower inventory costs and significant increases in custom...

Who is more expensive? Mhelpdesk or SCP 4.0?

The real total cost of ownership (TCO) of Field Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Mhelpdesk and SCP 4.0.

Mhelpdesk price starts at $374 per 10 users/month , On a scale between 1 to 10 Mhelpdesk is rated 6, which is similar to the average cost of Field Service software. SCP 4.0 price starts at $35,500 per license , When comparing SCP 4.0 to its competitors, the software is rated 8 - higher than the average Field Service software cost.

Bottom line: SCP 4.0 is more expensive than Mhelpdesk.

Which software includes more/better features?

We've compared Mhelpdesk Vs. SCP based on some of the most important and required Field Service features.

Mhelpdesk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Billing and Invoicing, Customer Survey, Document Management, Knowledge Base/FAQ, Mobile Integration, Reporting, Rules/Workflows, Scheduling.

SCP 4.0: We are still working to collect the list of features for SCP 4.0.

Target customer size

MHelpdesk is ideal for businesses of all sizes in various industries that manage field workers and services. and SCP 4.0's target customer size include: SMBs.