NetKeeper is a leading cloud-based Call Center software, it is designed to support small and medium size call centers. NetKeeper received a rating of 3.7 from ITQlick team. The software cost is considered affor...
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SolarWinds Service Desk is more expensive to implement (TCO) than NetKeeper, and SolarWinds Service Desk is rated higher (94/100) than NetKeeper (60/100). SolarWinds Service Desk offers users more features (18) than NetKeeper (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Multima: Multima Corporation is a privately held, debt free, U.S. corporation that was founded in 1984 to develop small computer accounting systems software and industrial applications software for industry, business and government. The company is dedicated to the research and development of PC software systems. In its industrial applications division, ...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NetKeeper and SolarWinds.
NetKeeper accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 NetKeeper is rated 4, which is lower than the average cost of Help Desk software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: NetKeeper cost is around the same cost of SolarWinds.
We've compared NetKeeper Vs. SolarWinds Service Desk based on some of the most important and required Help Desk features.
NetKeeper: We are still working to collect the list of features for NetKeeper.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
NetKeeper's typical customers include: SMBs, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
NetKeeper is a leading cloud-based Call Center software, it is designed to support small and medium size call centers. NetKeeper received a rating of 3.7 from ITQlick team. The software cost is considered affor...
Compare Pricingstarts at $19 per technician/month
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoITQlick Score: | 60/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> NetKeeper review |
Company: | Multima |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | NetKeeper review, NetKeeper pricing, NetKeeper alternatives |
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.