starts at $100 per user/month
Nice inContact is an online contact center software that helps clear centers build a lasting customer relationship by detecting and increasing calls in peak periods and reducing call abandon rates.
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NICE inContact is more expensive to implement (TCO) than NICE inContact, and NICE inContact is rated with the same score (81/100) as NICE inContact (81/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
NICE inContact: We make it easy for contact centers to transform one on one experiences.
NICE inContact: We make it easy for contact centers to transform one on one experiences.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for NICE inContact and NICE inContact Cloud Contact Center.
NICE inContact price starts at $100 per user/month , On a scale between 1 to 10 NICE inContact Cloud Contact Center is rated 2, which is much lower than the average cost of Call Center software. NICE inContact Cloud Contact Center price starts at $100 per user/month , When comparing NICE inContact Cloud Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: NICE inContact cost is around the same cost of NICE inContact Cloud Contact Center.
We've compared NICE inContact Vs. NICE inContact based on some of the most important and required Call Center features.
NICE inContact: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
NICE inContact Cloud Contact Center: Chat, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
NICE inContact's typical customers include: Small, medium and large size businesses, and NICE inContact Cloud Contact Center's target customer size include: Small, medium and large size businesses.
starts at $100 per user/month
Nice inContact is an online contact center software that helps clear centers build a lasting customer relationship by detecting and increasing calls in peak periods and reducing call abandon rates.
Compare Pricingstarts at $100 per user/month
Nice inContact is an online contact center software that helps clear centers build a lasting customer relationship by detecting and increasing calls in peak periods and reducing call abandon rates.
Compare PricingITQlick Score: | 81/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> NICE inContact review |
Company: | NICE inContact |
Pricing: | starts at $100 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | NICE inContact review, NICE inContact pricing, NICE inContact alternatives |
ITQlick Score: | 81/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> NICE inContact review |
Company: | NICE inContact |
Pricing: | starts at $100 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | NICE inContact review, NICE inContact pricing, NICE inContact alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.