Compare Noda Contact Center and LiveVox Predictive Dialer - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - Noda Contact Center or LiveVox Predictive Dialer?

LiveVox Predictive Dialer is more expensive to implement (TCO) than Noda Contact Center, and LiveVox Predictive Dialer is rated higher (87/100) than Noda Contact Center (84/100). Noda Contact Center offers users more features (6) than LiveVox Predictive Dialer (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Noda Interaction Platforms Vs. LiveVox

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...

Who is more expensive? Noda Contact Center or LiveVox Predictive Dialer?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and LiveVox Predictive Dialer.

Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. LiveVox Predictive Dialer price starts at $2,500 per month , When comparing LiveVox Predictive Dialer to its competitors, the software is rated 6 - similar to the average Call Center software cost.

Bottom line: LiveVox Predictive Dialer is more expensive than Noda Contact Center.

Which software includes more/better features?

We've compared Noda Contact Center Vs. LiveVox Predictive Dialer based on some of the most important and required Call Center features.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Noda Contact Center's typical customers include: Medium and large size businesses, and LiveVox Predictive Dialer's target customer size include: Small, medium and large size businesses.