Compare LiveVox Predictive Dialer and Noda Contact Center - Jun 2022

Shlomi LaviShlomi Lavi / Jun 30, 2022

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Bottom Line: Which is Better - LiveVox Predictive Dialer or Noda Contact Center?

LiveVox Predictive Dialer is more expensive to implement (TCO) than Noda Contact Center, and LiveVox Predictive Dialer is rated higher (87/100) than Noda Contact Center (84/100). Noda Contact Center offers users more features (6) than LiveVox Predictive Dialer (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LiveVox Vs. Noda Interaction Platforms

LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...

Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.

Who is more expensive? LiveVox Predictive Dialer or Noda Contact Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveVox Predictive Dialer and Noda Contact Center.

LiveVox Predictive Dialer price starts at $2,500 per month , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. Noda Contact Center price Has a free version , When comparing Noda Contact Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: LiveVox Predictive Dialer is more expensive than Noda Contact Center.

Which software includes more/better features?

We've compared LiveVox Predictive Dialer Vs. Noda Contact Center based on some of the most important and required Call Center features.

LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.

Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center.

Target customer size

LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, and Noda Contact Center's target customer size include: Medium and large size businesses.

LiveVox Predictive Dialer

ITQlick rating
(4.3/5)

starts at $2,500 per month

LiveVox Predictive Dialer is a cloud-based call center that is suitable for businesses of any size from small businesses, medium-sized businesses, and large enterprises. With LiveVox Predictive Dialer, users ca...

Categories: Call Center.

Noda Contact Center

ITQlick rating
(5/5)

Has a free version

Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.

Categories: Auto Dialer / Predictive Dialer, Automatic Call Distribution (ACD), Call Monitoring, Call Recording, Conference Calling.

Compare specifications

Compare features

LiveVox Predictive Dialer: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Noda Contact Center: 6 Features

Chat
Blended Call Center
Inbound Call Center
IVR (Interactive Voice Response)
Outbound Call Center
Call Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
LiveVox ...
ITQlick rating
4.3/5
Score
87/100
Pricing
6.4/10
License pricing
$2,500 per month
Functionality
4
Compare
Noda Con...
ITQlick rating
5/5
Score
84/100
Pricing
2/10
License pricing
Has a free version
Functionality
16
nextiva ...
ITQlick rating
4.5/5
Score
99/100
Pricing
3.6/10
License pricing
$11.95 per user/month
Functionality
20
8x8 Cont...
ITQlick rating
3.9/5
Score
93/100
Pricing
2.2/10
License pricing
$15 per user/month
Functionality
43
CenterWa...
ITQlick rating
4.6/5
Score
91/100
Pricing
5.6/10
License pricing
Pricing not available
Functionality
9

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.