Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
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Nuance IVR is more expensive to implement (TCO) than NextGen Enterprise EHR, and NextGen Enterprise EHR is rated higher (99/100) than Nuance IVR (92/100). Nuance IVR offers users more features (3) than NextGen Enterprise EHR (2).
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
NextGen Healthcare: At NextGen Healthcare, we understand the evolving healthcare market and the importance of quality collaborative care and patient-centered. But there has been one constant through all the changes. It's been there for over 20 years. And that's NextGen Healthcare. And we'll be there for you as healthcare continues to evolve. Ready when you...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and NextGen Healthcare.
Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. NextGen Healthcare price starts at $299 per provider/month , When comparing NextGen Healthcare to its competitors, the software is rated 2 - much lower than the average IVR software cost.
Bottom line: Nuance IVR is more expensive than NextGen Healthcare.
We've compared Nuance IVR Vs. NextGen Enterprise EHR based on some of the most important and required IVR features.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
NextGen Healthcare: Medical, Medical.
The software has mainly been designed for small and medium businesses with no restriction of industrial background.
NextGen Healthcare Medical software serves a wide range of healthcare organizations, including small to large physician practices, community health centers, accountable care organizations, ambulatory surgery centers, and hospitals.
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare Pricingstarts at $299 per provider/month
Nextgen is a healthcare solution that offers electronic health records (EHR) and practice management (PM) solutions suitable for medical and dental practices of all sizes.
PriceDemoITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
ITQlick Score: | 99/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Medical -> NextGen Enterprise EHR review |
Company: | NextGen Healthcare |
Pricing: | starts at $299 per provider/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | NextGen Enterprise EHR review, NextGen Enterprise EHR pricing, NextGen Enterprise EHR alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.