OXON Vs CenterWare Inbound (Aug 2020)
Shlomi Lavi / Aug 22, 2020
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Bottom Line: Which is Better - OXON or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than OXON, CenterWare Inbound is rated higher (91/100) than OXON (85/100). OXON offers more features (5) to their users than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How OXON compares with Nuxiba Technologies?
OXON: Our consulting, professional, managed, and cloud contact centre services make complex customer engagement environments simple and effective, enabling organisations to differentiate and grow the value of their customer base.
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
Who's more expensive? OXON or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for OXON and CenterWare Inbound.
OXON price starts at $39 per user/month , on a scale between 1 to 10 OXON is rated 2, which is much lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 OXON is rated 2, which is much lower than the average cost of Call Center software.
Bottom line:CenterWare Inbound is more expensive than OXON.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared OXON Vs. CenterWare Inbound based on some of the most important and required Call Center features. OXON: Chat, Campaign Management, Blended Call Center, IVR (Interactive Voice Response), Call Center. CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Who are the typical customers of OXON? They are entrepreneurs engaging with various small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and large enterprises who harness great things coming from IT, data and web hosting and information-related services sector, mainly with contact center management. and CenterWare Inbound's target customer size include: Medium and large size businesses.
CenterWare Inbound
CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingCompare specifications
OXON Specifications
| ITQlick Score: | 85/100 |
|---|---|
| ITQlick Rating: | (4.9/5) |
| Pricing: | 2/10 - low cost |
| Category: | Call Center -> OXON |
| Company: | OXON |
| Pricing: | starts at $39 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | OXON review, OXON pricing, OXON alternatives |
CenterWare Inbound Specifications
| ITQlick Score: | 91/100 |
|---|---|
| ITQlick Rating: | (4.6/5) |
| Pricing: | 4/10 - average cost |
| Category: | Call Center -> CenterWare Inbound |
| Company: | Nuxiba Technologies |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Compare features
OXON: 5 Features
CenterWare Inbound: 0 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.