Compare Parrot Cloud Call Center and nextiva app - Dec 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Parrot Cloud Call Center or nextiva app?

Parrot Cloud Call Center is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Parrot Cloud Call Center (82/100). nextiva app offers users more features (16) than Parrot Cloud Call Center (5). There is a clear winner in this case and it is nextiva app!

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Electronic Voice Services Vs. Nextiva

Electronic Voice Services: Electronic Voice Services, Inc. (EVS7) was started in January 1993 in Dallas, Texas. Our corporate sales office is located in Addison, Texas (a suburb of Dallas), plus we have an office in Massachusetts. From the beginning our focus was on computer software and hardware to assist and automate the making and receiving of telephone calls. We started...

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Who is more expensive? Parrot Cloud Call Center or Nextiva Hosted Call Center?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Parrot Cloud Call Center and Nextiva Hosted Call Center.

Parrot Cloud Call Center price starts at $59 per month , On a scale between 1 to 10 Parrot Cloud Call Center is rated 6, which is similar to the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: Parrot Cloud Call Center is more expensive than Nextiva Hosted Call Center.

Which software includes more/better features?

We've compared Parrot Cloud Call Center Vs. nextiva app based on some of the most important and required Call Center features.

Parrot Cloud Call Center: Chat, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.

Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.

Target customer size

Parrot Cloud Call Center's typical customers include: Small, medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.