Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or Get Satisfaction?
Get Satisfaction is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Get Satisfaction (62/100). Pipedrive offers users more features (4) than Get Satisfaction (3). There is a clear winner in this case and it is Pipedrive!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Get Satisfaction
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Get Satisfaction: Get Satisfaction powers 70,000 active customer communities hosting more than 35 million consumers each month. From its inception in 2007, Get Satisfaction has been focused on building an intuitive, easy to use community platform that is designed to bring resolution to consumers; is highly discoverable by search engines and is implemented quickly an...
Who is more expensive? Pipedrive or Get Satisfaction?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Get Satisfaction.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Get Satisfaction price starts at $39 per user/month , When comparing Get Satisfaction to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Get Satisfaction is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Pipedrive Vs. Get Satisfaction based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
Get Satisfaction: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. Customers of the software include small and medium businesses as well as large enterprises.