Shlomi Lavi /
Mar 07, 2023
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Bottom Line: Which is Better - Pipedrive or SolarWinds Service Desk?
SolarWinds Service Desk is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than SolarWinds Service Desk (94/100). SolarWinds Service Desk offers users more features (18) than Pipedrive (4).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pipedrive Vs. Samanage
Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline.
So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? Pipedrive or SolarWinds?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and SolarWinds.
Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SolarWinds is more expensive than Pipedrive.
Which software includes more/better features?
We've compared Pipedrive Vs. SolarWinds Service Desk based on some of the most important and required CRM features.
Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.