Compare Pipedrive and Zurmo - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Pipedrive or Zurmo?

Zurmo is more expensive to implement (TCO) than Pipedrive, and Pipedrive is rated higher (99/100) than Zurmo (77/100). Pipedrive offers users more features (4) than Zurmo (0). There is a clear winner in this case and it is Pipedrive!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pipedrive Vs. Zurmo

Pipedrive: Pipedrive's roots are in direct sales. As sales managers and trainers, two of the co-founders experienced an increasing amount of pain with CRM software. There simply was no good solution for managing the company's sales pipeline. So in 2010 they teamed up with talented developers to create Pipedrive, a simple and yet powerful tool for managin...

Zurmo: Zurmo is an open source Customer Relationship Management (CRM) application written in PHP utilizing jQuery, Yii Framework, and RedBeanPHP. Yes, we know there are a lot of CRM applications out there. Why another CRM application? Through our many years in the CRM industry, we still see companies struggling to implement a CRM application. Our goal ...

Who is more expensive? Pipedrive or Zurmo?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipedrive and Zurmo.

Pipedrive price starts at $9.90 per user/month , On a scale between 1 to 10 Pipedrive is rated 2, which is much lower than the average cost of CRM software. Zurmo price starts at $35 per user/month , When comparing Zurmo to its competitors, the software is rated 4 - lower than the average CRM software cost.

Bottom line: Zurmo is more expensive than Pipedrive.

Which software includes more/better features?

We've compared Pipedrive Vs. Zurmo based on some of the most important and required CRM features.

Pipedrive: Customer Service, Marketing Automation, Sales Automation, Collaboration Center .

Zurmo: We are still working to collect the list of features for Zurmo.

Target customer size

Pipedrive is finest for freelancers, mid-size organizations, not for earnings organizations and also local business. Customers of the software include businesses of all sizes and types.