Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...
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SupportCenter Plus is more expensive to implement (TCO) than Pipeline Pilot, and Pipeline Pilot is rated higher (87/100) than SupportCenter Plus (59/100). Pipeline Pilot offers users more features (3) than SupportCenter Plus (0). There is a clear winner in this case and it is Pipeline Pilot!
Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.
ManageEngine: ManageEngine is the enterprise IT management software division of Zoho Corporation. Founded in 1996 and known until 2009 as AdventNet Inc., Zoho Corporation has offices in California, Austin, New Jersey, India, Singapore, Tokyo and Beijing.
The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipeline Pilot and SupportCenter Plus.
Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipeline Pilot is rated 4, which is lower than the average cost of Customer Service software. SupportCenter Plus price starts at $495 per user/month , When comparing SupportCenter Plus to its competitors, the software is rated 6 - similar to the average Customer Service software cost.
Bottom line: SupportCenter Plus is more expensive than Pipeline Pilot.
We've compared Pipeline Pilot Vs. SupportCenter Plus based on some of the most important and required Customer Service features.
Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.
SupportCenter Plus: We are still working to collect the list of features for SupportCenter Plus.
Pipeline Pilot's typical customers include: Small business, Medium business, Private use, Customers of the software include businesses of all sizes and a variety of types.
Pipeline Pilot is a cloud-based data analytics and simulation software that is specifically designed for scientists and scientific research. The software is used to automate the processes of analyzing and repor...
Compare Pricingstarts at $495 per user/month
SupportCenter Plus is a customer service and help desk solution for businesses of all sizes. It offers such services as ticket management, contact management, service management, and others. The softwar...
Compare PricingITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Customer Service -> Pipeline Pilot review |
Company: | Accelrys |
Typical customers: | Small business, Medium business, Private use |
Platforms: | Desktop |
Links: | Pipeline Pilot review, Pipeline Pilot pricing, Pipeline Pilot alternatives |
ITQlick Score: | 59/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Service -> SupportCenter Plus review |
Company: | ManageEngine |
Pricing: | starts at $495 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | SupportCenter Plus review, SupportCenter Plus pricing, SupportCenter Plus alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.