Shlomi Lavi /
Mar 20, 2022
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Bottom Line: Which is Better - Profile Watchdog or CenterWare Inbound?
CenterWare Inbound is more expensive to implement (TCO) than Profile Watchdog, and CenterWare Inbound is rated higher (91/100) than Profile Watchdog (57/100).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OpsTel Services Vs. Nuxiba Technologies
OpsTel Services: OpsTel Services provides solutions that leverage technology functionality while focusing on delivering exactly what contact center operations management teams require to do their job more effectively with greater efficiency. We are always looking for ways to enhance existing processes and technology functionality to deliver optimal results. Our gui...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency.
Nuxiba Technologies is a team...
Who is more expensive? Profile Watchdog or CenterWare Inbound?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Profile Watchdog and CenterWare Inbound.
Profile Watchdog price starts at $49 per month , On a scale between 1 to 10 Profile Watchdog is rated 4, which is lower than the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Profile Watchdog is rated 4, which is lower than the average cost of Call Center software.
Bottom line: Profile Watchdog cost is around the same cost of CenterWare Inbound.
Which software includes more/better features?
We've compared Profile Watchdog Vs. CenterWare Inbound based on some of the most important and required Call Center features.
Profile Watchdog: We are still working to collect the list of features for Profile Watchdog.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
Target customer size
Profile Watchdog's typical customers include: Small businesses and start ups, and CenterWare Inbound's target customer size include: Medium and large size businesses.