Compare Pure Chat and imo-im - Mar 2022

Shlomi LaviShlomi Lavi / Mar 21, 2022

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Bottom Line: Which is Better - Pure Chat or imo-im?

imo-im is more expensive to implement (TCO) than Pure Chat, and Pure Chat is rated higher (90/100) than imo-im (59/100). imo-im offers users more features (3) than Pure Chat (0).

Looking for the right Chat solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Pure Chat, Inc. Vs. imo.im

Pure Chat, Inc.: Small businesses can generate more leads and drive sales with Pure Chat! When companies add Pure Chat to their website they can message multiple leads and customers at once--instead of spending hours talking on the phone! They can also chat with new website visitors at their desktop or on the go with our mobile apps. Pure Chat is simple and intuiti...

imo.im: imo offers an all-in-one communication and social discovery platform. Chat with friends on Facebook, Google Talk, Yahoo and more on imo, and join the imo Network today to get connected to people, news and topics you care about. Currently supported networks include AIM, Facebook, Google Talk, ICQ, Jabber, MSN, Steam, VKontakte and Yahoo.

Who is more expensive? Pure Chat or imo-im?

The real total cost of ownership (TCO) of Chat software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pure Chat and imo-im.

Pure Chat price starts at $39 per month , On a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software. imo-im accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pure Chat is rated 2, which is much lower than the average cost of Chat software.

Bottom line: imo-im is more expensive than Pure Chat.

Which software includes more/better features?

We've compared Pure Chat Vs. imo-im based on some of the most important and required Chat features.

Pure Chat: We are still working to collect the list of features for Pure Chat.

imo-im: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software is a most viable solution for small and medium sized businesses. and imo-im's target customer size include: Medium and large size businesses.

Pure Chat

ITQlick rating
(4.6/5)

starts at $39 per month

Pure Chat is a web based live chat solution for small and medium sized businesses. It offers such capabilities as assignment management, customizable branding, transfers and routing, and others. The software wa...

Categories: Customer Success, Chat, Scheduling, Sales.

imo-im

ITQlick rating
(4.2/5)

imo-im is a growing cloud-based Chat software, it is designed to support medium and large size business. imo-im received a rating of 4.2 from ITQlick team. The software cost is considered average (3.5/5) when ...

Categories: Software update, Chat.

Compare specifications

Compare features

Pure Chat: 0 Features

We are working to collect the list of features

imo-im: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Pure Cha...
ITQlick rating
4.6/5
Score
90/100
Pricing
2.8/10
License pricing
$39 per month
Functionality
5
Compare
imo-im
ITQlick rating
4.2/5
Score
59/100
Pricing
7/10
License pricing
Pricing not available
Functionality
5
Review
Olark
ITQlick rating
4.6/5
Score
91/100
Pricing
2.4/10
License pricing
$29 per seat/month
Functionality
5
Review
Chatra
ITQlick rating
4.8/5
Score
90/100
Pricing
3/10
License pricing
$17 per agent/month
Functionality
14
Review
WhosOn
ITQlick rating
4.1/5
Score
90/100
Pricing
4/10
License pricing
$33 per user/month
Functionality
5
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.