starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
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ReadyMode is more expensive to implement (TCO) than QueueMetrics, and ReadyMode is rated higher (87/100) than QueueMetrics (85/100). Both tools offer the same amount of features.
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Loway: Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.
XenCALL: Xen Call has twenty years of experience in call center tool development and telecommunications, as well as a 25 combined years at the executive level, in call center administration, training, management consultation.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for QueueMetrics and XenCALL Predictive Dialer.
QueueMetrics price starts at $500 per year , On a scale between 1 to 10 QueueMetrics is rated 2, which is much lower than the average cost of Call Center software. XenCALL Predictive Dialer price starts at $125 per license/month , When comparing XenCALL Predictive Dialer to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: XenCALL Predictive Dialer is more expensive than QueueMetrics.
We've compared QueueMetrics Vs. ReadyMode based on some of the most important and required Call Center features.
QueueMetrics: Chat, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
XenCALL Predictive Dialer: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
QueueMetrics's typical customers include: Large business, ReadyMode is ideal for small contact centers (1-49 agents or employees) and medium-sized contact centers and organizations (50-99 agents or employees).
starts at $500 per year
QueueMetrics is a call center software developed as a call center monitoring platform for controlling, measuring, and improving all facets of a call center.
Compare PricingITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> QueueMetrics review |
Company: | Loway |
Pricing: | starts at $500 per year |
Typical customers: | Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | QueueMetrics review, QueueMetrics pricing, QueueMetrics alternatives |
ITQlick Score: | 87/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> ReadyMode review |
Company: | XenCALL |
Pricing: | starts at $125 per license/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | ReadyMode review, ReadyMode pricing, ReadyMode alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.