Compare Salesforce CRM and Brandwatch - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Brandwatch?
Brandwatch is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Brandwatch (78/100). Salesforce CRM offers users more features (21) than Brandwatch (3). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. BRANDWATCH
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
BRANDWATCH: Brandwatch is one of the world’s leading social media monitoring applications. We help customers from all across the globe discover, understand and respond to comments made about them on the web in real time.
Who is more expensive? Salesforce CRM or Brandwatch?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Brandwatch.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Brandwatch price starts at $800 per license , When comparing Brandwatch to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: Brandwatch is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Brandwatch based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Brandwatch: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software include small and medium businesses as well as large enterprises.
Brandwatch
starts at $800 per license
BrandWatch is a social media listening and analytics solution for businesses of all sizes. It also facilitates in publishing, managing, and consulting domains. The software was developed and launched by BrandWa...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Brandwatch Specifications
ITQlick Score: | 78/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Reputation Management -> Brandwatch review |
Company: | BRANDWATCH |
Pricing: | starts at $800 per license |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Brandwatch review, Brandwatch pricing, Brandwatch alternatives |
Compare features
Salesforce CRM: 21 Features
Brandwatch: 3 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.