Compare Salesforce CRM and SAP SuccessFactors - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or SAP SuccessFactors?
SAP SuccessFactors is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SAP SuccessFactors (83/100). Salesforce CRM offers users more features (21) than SAP SuccessFactors (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Clicktools
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Clicktools: Founded in 2001, Clicktools was designed to help organizations collect and centralize information and insights in their CRM. By harnessing the power of major CRM systems including Salesforce.com, Oracle CRM On Demand, Microsoft Dynamics CRM and SugarCRM, Clicktools can focus on creating the most powerful, flexible and customizable survey and form ...
Who is more expensive? Salesforce CRM or Clicktools For Sugarcrm?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Clicktools For Sugarcrm.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Clicktools For Sugarcrm price starts at $84.53 per year , When comparing Clicktools For Sugarcrm to its competitors, the software is rated 8 - higher than the average CRM software cost.
Bottom line: Clicktools For Sugarcrm is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. SAP SuccessFactors based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Clicktools For Sugarcrm: Basic Reports, Data Import/Export, Online Customer Support, Inbound Call Center, Outbound Call Center.
Target customer size
Salesforce is optimal for people as well as companies. The software is a viable product for small and medium businesses as well as large enterprises.
SAP SuccessFactors
starts at $84.53 per year
Clicktools for SugarCRM is a customer information management solution for businesses of all sizes. Its capabilities include marketing management, data centralization, automatic insights, and others. The softwar...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
SAP SuccessFactors Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 8/10 - high cost |
Category: | CRM -> SAP SuccessFactors review |
Company: | Clicktools |
Pricing: | starts at $84.53 per year |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | SAP SuccessFactors review, SAP SuccessFactors pricing, SAP SuccessFactors alternatives |
Compare features
Salesforce CRM: 21 Features
Clicktools For Sugarcrm: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.