SAP SuccessFactors Review - why 4 stars?
Compare Pricing
| ITQlick Score: | 83/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 8/10 - high cost |
| Category: | CRM -> SAP SuccessFactors review |
| Ranking: | Ranked 77 out of 605 CRM systems |
| Company: | Clicktools |
| Pricing: | starts at $84.53 per year |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | SAP SuccessFactors pricing, SAP SuccessFactors alternatives |
Shlomi Lavi / updated: Dec 16, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is SAP SuccessFactors?
SAP SuccessFactors is a customer information management solution for businesses of all sizes. Its capabilities include marketing management, data centralization, automatic insights, and others. The software was developed and launched by SAP headquartered in United Kingdom.Who is it best for?
The software is a viable product for small and medium businesses as well as large enterprises. It can be deployed in a wide range of major industries including retail and wholesale, e-commerce, financial services, automation and manufacturing, healthcare and hospitality, technology and IT services, and others.Main features and functionalities
The software collects customer information from diverse sources using surveys, forms, and scripts. The data collected in SugarCRM is stored at a centralized location which can be accessed from anywhere. It takes automatic actions on the insights for better customer relationships. Information is collected through multiple channels including web pages, links with CRM objects, emails, and custom buttons.SAP SuccessFactors allows controlling of CRM synchronization automatically as well as manually. Responses can be selected and edited before the synchronization process. Other important capabilities include advanced and customized reporting, executive dashboards, automatic alerting of appropriate resources, case creation, quote request management, lead referral management, and social media integration etc.
What is the actual cost?
The cost of license starts at $84.53 per year. ITQlick pricing score is 8 out of 10 (10 is most expensive). Access ITQlick pricing guide for SAP SuccessFactors. You can also find here pricing information from SAP SuccessFactors's website.How it stacks up?
Access a head to head analysis of SAP SuccessFactors vs alternative software solutions. ITQlick rating
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Frequently Asked Questions (FAQs)
List of categories
Automatic Call Distribution (ACD)
Call Monitoring
Call Recording
Conference Calling
CRM
Call Center
Call Center Workforce Management
Customer Relationship Management
Call Tracking
List of features
Basic Reports
Data Import/Export
Online Customer Support
Inbound Call Center
Outbound Call Center
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.