Compare Salesforce CRM and GoldMine Voice - Apr 2024
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Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or GoldMine Voice?
GoldMine Voice is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than GoldMine Voice (78/100). Salesforce CRM offers users more features (21) than GoldMine Voice (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. GoldMine
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
GoldMine: Headquartered in Milpitas, CA., USA, GoldMine is a division of FrontRange Solutions. GoldMine is a leading provider of mobile relationship management solutions for small businesses worldwide. Over 1 million users have selected GoldMine to help them manage over 1 billion relationships. GoldMine has been selected by businesses in more than 80 vertica...
Who is more expensive? Salesforce CRM or GoldMine Voice?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and GoldMine Voice.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. GoldMine Voice price starts at $65 per user/month , When comparing GoldMine Voice to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: GoldMine Voice is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. GoldMine Voice based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
GoldMine Voice: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Speed-Dial, Voice & Data Integration.
Target customer size
Salesforce is optimal for people as well as companies. GoldMine Voice designs solutions for your sales and support teams to leverage the customer calling experience into a revenue generating stream for the company.
GoldMine Voice
starts at $65 per user/month
GoldMine provides voice management solutions that allow you to integrate various communication tools with your client information to drive revenue growth. GoldMine Voice does this by providing an IP telephony s...
Compare PricingCompare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
GoldMine Voice Specifications
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | CRM -> GoldMine Voice review |
| Company: | GoldMine |
| Pricing: | starts at $65 per user/month |
| Typical customers: | Small business, Large business |
| Platforms: | Desktop, Cloud |
| Links: | GoldMine Voice review, GoldMine Voice pricing, GoldMine Voice alternatives |
Compare features
Salesforce CRM: 21 Features
GoldMine Voice: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.