Shlomi Lavi /
Apr 10, 2024
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Bottom Line: Which is Better - GoldMine Voice or Salesforce CRM?
GoldMine Voice is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than GoldMine Voice (78/100). Salesforce CRM offers users more features (21) than GoldMine Voice (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
GoldMine Vs. Salesforce.com
GoldMine: Headquartered in Milpitas, CA., USA, GoldMine is a division of FrontRange Solutions. GoldMine is a leading provider of mobile relationship management solutions for small businesses worldwide. Over 1 million users have selected GoldMine to help them manage over 1 billion relationships. GoldMine has been selected by businesses in more than 80 vertica...
Salesforce.com:
Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Who is more expensive? GoldMine Voice or Salesforce?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for GoldMine Voice and Salesforce.
GoldMine Voice price starts at $65 per user/month , On a scale between 1 to 10 GoldMine Voice is rated 6, which is similar to the average cost of CRM software. Salesforce price starts at $25 per user/month , When comparing Salesforce to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: GoldMine Voice is more expensive than Salesforce.
Which software includes more/better features?
We've compared GoldMine Voice Vs. Salesforce CRM based on some of the most important and required CRM features.
GoldMine Voice: Auto Dialer, CRM with Call Center, CTI (Computer Telephony Integration), Speed-Dial, Voice & Data Integration.
Salesforce: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database.
Target customer size
GoldMine Voice designs solutions for your sales and support teams to leverage the customer calling experience into a revenue generating stream for the company. Salesforce is optimal for people as well as companies.