Compare Salesforce CRM and QuestBack Enterprise Feedback - Apr 2024
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or QuestBack Enterprise Feedback?
QuestBack Enterprise Feedback is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than QuestBack Enterprise Feedback (81/100). Salesforce CRM offers users more features (21) than QuestBack Enterprise Feedback (6). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. QuestBack
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
QuestBack: QuestBack.com has created this Privacy Statement to demonstrate our dedication towards securing our site and to protect our customers against any dissemination of information. Information collection and use Any information stored on our site is treated as confidential and not given away or sold to anyone. All information is stored strictly secure...
Who is more expensive? Salesforce CRM or QuestBack Enterprise Feedback?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and QuestBack Enterprise Feedback.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. QuestBack Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: QuestBack Enterprise Feedback is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. QuestBack Enterprise Feedback based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
QuestBack Enterprise Feedback: Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing.
Target customer size
Salesforce is optimal for people as well as companies. QuestBack Enterprise Feedback is perfect for mid-size companies and large enterprises and can also help companies from iconic global enterprises to disruptive start-ups to get feedback from both employees and customers.
QuestBack Enterprise Feedback
QuestBack Enterprise Feedback Suite is a complete feedback system and a social CRM platform that can help companies to analyze and collect customer, employee and other stockholders’ feedback across all the chan...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
QuestBack Enterprise Feedback Specifications
ITQlick Score: | 81/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Feedback Management -> QuestBack Enterprise Feedback review |
Company: | QuestBack |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | QuestBack Enterprise Feedback review, QuestBack Enterprise Feedback pricing, QuestBack Enterprise Feedback alternatives |
Compare features
Salesforce CRM: 21 Features
QuestBack Enterprise Feedback: 6 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.