Compare Salesforce CRM and RedHorse CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Salesforce CRM or RedHorse CRM?

Salesforce CRM is more expensive to implement (TCO) than RedHorse CRM, and Salesforce CRM is rated higher (98/100) than RedHorse CRM (77/100). Salesforce CRM offers users more features (21) than RedHorse CRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. RedHorse Systems, Inc.

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

RedHorse Systems, Inc.: RedHorse Systems is the developer of affordable software for small- and medium-sized businesses (SMB). RedHorse CRM integrates closely with Microsoft® Outlook®, Intuit® QuickBooks®, Google® and Constant Contact® to create a complete business management system containing the ability to produce quotations and proposals, automatic bookings, work ticke...

Who is more expensive? Salesforce CRM or RedHorse CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and RedHorse CRM.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. RedHorse CRM price starts at $9 per month , When comparing RedHorse CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesforce CRM cost is around the same cost of RedHorse CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. RedHorse CRM based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

RedHorse CRM: We are still working to collect the list of features for RedHorse CRM.

Target customer size

Salesforce is optimal for people as well as companies. The software is a useful solution mainly for small and medium businesses of a variety of types.