Compare Salesforce CRM and WebQA - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or WebQA?
Salesforce CRM is more expensive to implement (TCO) than WebQA, and Salesforce CRM is rated higher (98/100) than WebQA (77/100). Salesforce CRM offers users more features (21) than WebQA (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. WebQA
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
WebQA: Founded in late 2000, WebQA identified customer service as an area of operational improvement for businesses, universities, and governments (GovQA) and subsequently started to develop technologies to automate this area – initially through piloting with large-scale organizations. In mid 2007, WebQA launched its platform and invested substantially...
Who is more expensive? Salesforce CRM or WebQA?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and WebQA.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. WebQA accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: Salesforce CRM cost is around the same cost of WebQA.
Which software includes more/better features?
We've compared Salesforce CRM Vs. WebQA based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
WebQA: We are still working to collect the list of features for WebQA.
Target customer size
Salesforce is optimal for people as well as companies. Customers of the software include small and medium businesses as well as large enterprises.
Compare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
WebQA Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Workflow Management -> WebQA review |
Company: | WebQA |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | WebQA review, WebQA pricing, WebQA alternatives |
Compare features
Salesforce CRM: 21 Features
WebQA: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.